--- asterisk-11.5.0.o/apps/app_queue.c	2013-06-10 16:25:23.000000000 +0200
+++ asterisk-11.5.0/apps/app_queue.c	2013-11-25 22:34:20.644604203 +0200
@@ -1148,6 +1148,7 @@
 	char membername[80];                 /*!< Member name to use in queue logs */
 	int penalty;                         /*!< Are we a last resort? */
 	int calls;                           /*!< Number of calls serviced by this member */
+	int missedcalls;                     /*!< Number of calls that we attempted to connect but didn't get answered */
 	int dynamic;                         /*!< Are we dynamically added? */
 	int realtime;                        /*!< Is this member realtime? */
 	int status;                          /*!< Status of queue member */
@@ -1694,11 +1695,12 @@
 		"Membership: %s\r\n"
 		"Penalty: %d\r\n"
 		"CallsTaken: %d\r\n"
+		"CallsMissed: %d\r\n"
 		"LastCall: %d\r\n"
 		"Status: %d\r\n"
 		"Paused: %d\r\n",
 		q->name, m->interface, m->membername, m->state_interface, m->dynamic ? "dynamic" : m->realtime ? "realtime" : "static",
-		m->penalty, m->calls, (int)m->lastcall, m->status, m->paused
+		m->penalty, m->calls, m->missedcalls, (int)m->lastcall, m->status, m->paused
 	);
 
 	return 0;
@@ -2095,6 +2097,7 @@
 		struct ao2_iterator mem_iter = ao2_iterator_init(q->members, 0);
 		while ((mem = ao2_iterator_next(&mem_iter))) {
 			mem->calls = 0;
+			mem->missedcalls = 0;
 			mem->lastcall = 0;
 			ao2_ref(mem, -1);
 		}
@@ -3997,6 +4000,8 @@
 /*! \brief RNA == Ring No Answer. Common code that is executed when we try a queue member and they don't answer. */
 static void rna(int rnatime, struct queue_ent *qe, char *interface, char *membername, int autopause)
 {
+	struct member *mem;
+
 	ast_verb(3, "Nobody picked up in %d ms\n", rnatime);
 
 	/* Stop ringing, and resume MOH if specified */
@@ -4043,9 +4048,16 @@
 						qe->parent->eventwhencalled == QUEUE_EVENT_VARIABLES ? vars2manager(qe->chan, vars, sizeof(vars)) : "");
 	}
 	ast_queue_log(qe->parent->name, ast_channel_uniqueid(qe->chan), membername, "RINGNOANSWER", "%d", rnatime);
+
+	ao2_lock(qe->parent);
+	if ((mem = interface_exists(qe->parent, interface))) {
+		mem->missedcalls++;
+		ao2_ref(mem, -1);
+	}
+	ao2_unlock(qe->parent);
+
 	if (qe->parent->autopause != QUEUE_AUTOPAUSE_OFF && autopause) {
 		if (qe->parent->autopausedelay > 0) {
-			struct member *mem;
 			ao2_lock(qe->parent);
 			if ((mem = interface_exists(qe->parent, interface))) {
 				time_t idletime = time(&idletime)-mem->lastcall;
@@ -6161,12 +6173,13 @@
 				"Membership: %s\r\n"
 				"Penalty: %d\r\n"
 				"CallsTaken: %d\r\n"
+				"CallsMissed: %d\r\n"
 				"LastCall: %d\r\n"
 				"Status: %d\r\n"
 				"Paused: %d\r\n",
 				q->name, new_member->interface, new_member->membername, state_interface,
 				"dynamic",
-				new_member->penalty, new_member->calls, (int) new_member->lastcall,
+				new_member->penalty, new_member->calls, new_member->missedcalls, (int) new_member->lastcall,
 				new_member->status, new_member->paused);
 
 			if (is_member_available(new_member)) {
@@ -8662,13 +8675,14 @@
 						"Membership: %s\r\n"
 						"Penalty: %d\r\n"
 						"CallsTaken: %d\r\n"
+						"CallsMissed: %d\r\n"
 						"LastCall: %d\r\n"
 						"Status: %d\r\n"
 						"Paused: %d\r\n"
 						"%s"
 						"\r\n",
 						q->name, mem->membername, mem->interface, mem->state_interface, mem->dynamic ? "dynamic" : "static",
-						mem->penalty, mem->calls, (int)mem->lastcall, mem->status, mem->paused, idText);
+						mem->penalty, mem->calls, mem->missedcalls, (int)mem->lastcall, mem->status, mem->paused, idText);
 				}
 				ao2_ref(mem, -1);
 			}